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The Office of Drug and Alcohol Policy and Compliance (ODAPC) is introducing a short series of reminders called “Back to Basics” for service agents (e.g., collectors, Medical Review Officers, etc). Doing it right is important for protecting the safety of the traveling public, protecting the...
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Data...