General
Advance Notice of Proposed Rulemaking: Refunding Baggage Fees for Delayed Checked Bags
The Department of Transportation (DOT or Department) is soliciting public comment and feedback on various issues related to the requirement for airlines to refund checked baggage fees when they fail to deliver the bags in a timely manner, as provided by the FAA Extension, Safety, and Security...
Final Rule: Reporting of Mishandled Baggage and Wheelchairs
The Department of Transportation (DOT or Department) is issuing a final rule that changes the mishandled-baggage data that air carriers are required to report, from the number of Mishandled Baggage Reports (MBR) and the number of domestic passenger enplanements to the number of mishandled bags...
Final Rule: Enhancing Airline Passenger Protections III
The Department of Transportation is issuing a third “Enhancing Airline Passenger Protections” final rule to enhance protections for air travelers and to improve the air travel environment as follows: expanding the pool of reporting carriers for service quality data; requiring reporting carriers...
Final Rule: Reporting of Mishandled Baggage and Wheelchairs
The Department of Transportation (DOT or Department) is issuing a final rule that changes the mishandled-baggage data that air carriers are required to report, from the number of Mishandled Baggage Reports (MBR) and the number of domestic passenger enplanements to the number of mishandled bags...
Final Rule: Enhancing Airline Passenger Protections III
The Department of Transportation is issuing a third “Enhancing Airline Passenger Protections” final rule to enhance protections for air travelers and to improve the air travel environment as follows: expanding the pool of reporting carriers for service quality data; requiring reporting carriers...
Advance Notice of Proposed Rulemaking: Refunding Baggage Fees for Delayed Checked Bags
The Department of Transportation (DOT or Department) is soliciting public comment and feedback on various issues related to the requirement for airlines to refund checked baggage fees when they fail to deliver the bags in a timely manner, as provided by the FAA Extension, Safety, and Security...
Request for Information: Exploring Industry Practices Impacting Distribution and Display of Airline Fare, Schedule, and Availability Information
The industry group for travel sites, a number of its members which include online travel booking sites, and certain members of Congress have expressed concerns to the Department of Transportation (DOT or Department) regarding airline restrictions on the distribution and display of airline flight...
Third Party Tools and Applications
DOT’s website utilizes a range of third-party tools and applications to enhance user experience and optimize our services. These tools include:
GovDelivery: Provides email newsletter communication tools for distributing information and updates to the public. Qualtrics: ...October 2016 Air Travel Consumer Report
October 2016 Air Travel Consumer Report