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The U.S. Department of Transportation (DOT) recognizes that bankruptcies in the aviation industry may leave travelers with great uncertainty and in some cases travelers may be stranded far from home. To help aviation consumers who are affected by an airline or ticket agent...
The Federal Aviation Administration regulates aviation safety and pilot certification and operates the air traffic control system. The Transportation Security Administration regulates aviation security and operates airport screening checkpoints.
A collection of helpful tips, information to help you protect yourself while traveling.
The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers with information on the quality of services provided by the airlines.
Information about filing airline related complaint for safety and security, airline service, and disability and discrimination complaints.
This consent order concerns Internet advertisements by Unister USA, LLC, d/b/a Flights24.com (Unister) that (1) failed to comply with the Department’s full-fare advertising requirements as specified in 14 CFR Part 399, and (2) failed to disclose code-share arrangements pursuant to the...
The U.S. Department of Transportation (DOT) today fined ticket agent Unister USA, also known as Flights24.com, $30,000 for violating the Department’s rules on fare advertising and disclosure of code-share flights.
Wednesday, February 29, 2012 - U.S. scheduled passenger airlines employed 2.7 percent more workers in December 2011 than they did in December 2010, the U.S. Department of Transportation’s Bureau of Transportation Statistics (BTS) reported today.
This consent order concerns unauthorized scheduled passenger service as a commuter air carrier by Twin Air Calypso Limited, Inc., (TAC) in violation of 49 U.S.C. §§ 41101, 41712, and 41738 and 14 CFR Part 298, the Department’s commuter air carrier requirements, as well as Order...
This order concerns violations by Allegiant Air, LLC, (Allegiant) of (1) the requirements of 14 CFR Part 382 (Part 382) with respect to properly coding and recording its disability-related complaints in connection with required disability reporting to the Department of Transportation (Department...