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The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.
Includes...This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s Public Charter regulations by TEM Enterprises d/b/a Xtra Airways, a direct air carrier for a number of Public Charter programs filed by Southern Sky Air & Tours, d/b/a...
The U.S. Department of Transportation (DOT) today fined Xtra Airways $300,000 for violating rules protecting passengers when their public charter flights are suddenly canceled, and ordered the carrier to cease and desist from further violations.
This consent order concerns violations by British Airways Plc (British Airways) of Articles 17 and 19 of the Montreal Convention,1 related to monetary claims for loss, damage or delay of checked baggage on flights to or from the United States.
British Airways violated the U.S. Department of Transportation’s (DOT) rules on full-fare advertising as well an international treaty on reimbursements for mishandled baggage, DOT said today. The Department fined the carrier $250,000 and ordered it to cease and desist from further...
Competitiveness Meeting Minutes for August 4, 2010
Competitiveness Meeting Minutes for August 24, 2010
Competitiveness Meeting Minutes for October 15, 2010
Competitiveness Meeting Minutes for November 18, 2010
Environment Meeting Minutes for November 16, 2010