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General

Legacy ID
1

Part 40 Final Rule - DOT Summary of Changes

   Today, November 13, 2017, the Department of Transportation (DOT) published a final rule in the Federal Register (82 FR 52229).  The rule, among other items, added four semi-synthetic opioids (i.e., hydrocodone, oxycodone, hydromorphone, oxymorphone).  It also added...

News Digest - DOT 84-17

BTS Releases National Census of Ferry Operators Highlights - The U.S. Department of Transportation's Bureau of Transportation Statistics (BTS) today released the  2016 Highlights of Ferry Operations in the United States. Key findings from the 163 ferry operators that...

General Travel Tips for Persons with Disabilities

Arrange Your Travel Ahead of Time

Under the Air Carrier Access Act (ACAA) and DOT’s disability rules, passengers are generally not required to provide advanced notice for disability-related accommodations.  However, it’s a good idea to call your airline in advance to arrange for...

What to Do If You Have a Problem

When should I contact a complaint resolution official (CRO)?

If you encounter a disability-related issue related to an airline accommodation or service, you can request to speak with the airline’s Complaint Resolution Official (CRO) or a supervisor.  A CRO is the airline’s expert...

Wheelchair and Guided Assistance

When a passenger with a disability requests assistance from an airline to move through the airport, the airline is required to promptly provide the requested assistance. This assistance may be guide assistance for an individual who is blind or wheelchair assistance for an individual with a...

DOT Headquarters Library

The US DOT Library offers an array of desktop digital resources, research assistance, and interlibrary loan services to US DOT Headquarters staff.  Please visit us at W12-120 (right off the DOT HQ New Jersey Avenue lobby) to speak with a librarian or use our on-site computer terminals to...