Guidance
Legacy ID
130
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Reporting of Causes of Flight Delays and Cancellations in Response to FAA’s Order to Reduce Flights at 40 Airports Due to the Government Shutdown
This notice addresses reporting of causes of flight delays and cancellations. The commitments made by the reporting carriers in their customer service plans to mitigate passenger inconvenience for flight disruptions apply only when the flight disruption is within the control of the airline...
DOCR 2025 Furlough Updates and FAQ's
DBE IFR Guidance
DBE IFR 10-03-2025
FY 2024 MD-715: Affirmative Action Plan for the Recruitment, Hiring, Advancement, and Retention of Persons with Disabilities
Section 501 of the Rehabilitation Act of 1973, the Equal Employment Opportunity Commission’s (EEOC) regulation, 29 C.F.R. § 1614.203(d), and Management Directive 715 (MD-715), require Federal agencies to maintain and post their Affirmative Action Plan for the recruitment, hiring,...
Assistive Devices
An assistive device is any piece of equipment that assists a passenger with a disability to cope with the effects of his or her disability. Such devices are intended to assist a passenger with a disability to hear, see, communicate, maneuver, or perform other functions of daily life. Below is a...
Assistive Device - Stowage, Damage, and Delay
This page contains relevant, important information to help ensure passengers with disabilities have a pleasant travel experience.
Oral Fluid Specimen Collection Procedures Guidelines
These guidelines, together with the 49 CFR Part 40, and the DOT Operating Administration rules, with provide collectors with the information needed in the performance of their collection duties.
Small Entity Compliance Guide Final Rule on Refunds and Other Consumer Protections
Pursuant to Section 212 of the Small Business Regulatory Enforcement Fairness Act of 1996 (“SBREFA”), Pub. L. 104-121, the Department of Transportation’s Office of Aviation Consumer Protection (OACP) is issuing this Small Entity Compliance Guide to aid regulated entities in complying with...