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Briefing Room

In This Section

Air Travel Consumer Report: September 2020 Airline Complaint Data

WASHINGTON – The U.S. Department of Transportation today released its updated November 2020 Air Travel Consumer Report (ATCR), which includes airline consumer complaint data for September 2020.  The previous version of this report excluded this data due to additional time needed to review...

DOT Fines Aerolíneas Argentinas for Violating Tarmac Delay Rule

WASHINGTON – The U.S. Department of Transportation (DOT) today fined Aerolíneas Argentinas $300,000 for violating a federal statute and the Department’s rule prohibiting long tarmac delays.  The airline was also ordered to cease and desist from future similar violations.  

An...

NETT Council Meeting Remarks

Remarks Prepared for U.S. Secretary of Transportation Elaine L. Chao Video Remarks for NETT Council Meeting Media Center – USDOT HQ  Wednesday, Dec 2, 2020

Let me thank Finch Fulton, Deputy Assistant Secretary for Transportation Policy, the members of...

Air Travel Consumer Report: September 2020 and 3rd Quarter 2020 Numbers

WASHINGTON – The U.S. Department of Transportation today released its November 2020 Air Travel Consumer Report (ATCR) on reporting marketing and operating air carrier data compiled for the month of September 2020.  The full consumer report and other aviation consumer matters of interest to...