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Briefing Room

In This Section

Air Travel Consumer Report: November 2020 Airline Complaint Data

WASHINGTON – The U.S. Department of Transportation today released its updated January 2021 Air Travel Consumer Report (ATCR), which includes airline consumer complaint data for November 2020.  The previous version of this report excluded this data due to additional time needed to review and...

Air Travel Consumer Report: November 2020 Numbers

WASHINGTON – The U.S. Department of Transportation today released its January 2020 Air Travel Consumer Report (ATCR) on reporting marketing and operating air carrier data compiled for the month of November 2020.  The full consumer report and other aviation consumer matters of interest to...

Message from the Acting Secretary to All DOT Personnel

Dear DOT Colleagues:    In accordance with the Department’s established order of succession, I assumed the duties of Acting Secretary of Transportation this morning.  Our focus in the final days of the current Administration is to keep the Department under steady leadership and...

Air Travel Consumer Report: October 2020 Airline Complaint Data

WASHINGTON – The U.S. Department of Transportation today released its updated December 2020 Air Travel Consumer Report (ATCR), which includes airline consumer complaint data for October 2020.  The previous version of this report excluded this data due to additional time needed to review and...