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DOT Issues Guidance Documents to Prevent Airline Discrimination

WASHINGTON – The U.S. Department of Transportation (DOT) today issued two guidance documents emphasizing that federal law guarantees all passengers the right to fly free from discrimination.  The documents supersede prior non-discrimination guidance issued by the Department and were developed in collaboration with representatives of airlines and civil rights organizations.
The first document, Guidance for Airline Personnel on Nondiscrimination in Air Travel, contains...

Flight Cancellations at All-Time Lows; New Discrimination Data Available

WASHINGTON – The U.S. Department of Transportation’s monthly Air Travel Consumer Report (ATCR) released today states that reporting carriers canceled 0.3 percent of their scheduled domestic flights in September 2016, the lowest for any of the 261 months with comparable records since January 1995, below the previous low of 0.4 percent in September 2015.  The cancellation rate in August 2016 was 1.4 percent.
The ATCR also introduces data about discrimination complaints that the...

U.S. Department of Transportation Finds Discrimination by Kuwait Airways

WASHINGTON – The United States Department of Transportation sent a letter today to the national airline carrier of Kuwait, Kuwait Airways, finding that the company unlawfully discriminated against a passenger traveling on an Israeli passport by refusing to sell him a ticket for travel from John F. Kennedy International Airport (JFK) to London Heathrow Airport (LHR).As part of its recent investigation, U.S. DOT concluded that Kuwait Airways unreasonably discriminates against Israeli citizens...


Airlines are prohibited from subjecting a person in air transportation to discrimination on the basis of race, color, national origin, religion, sex, or ancestry.

Passengers’ Rights to Fly Free from Discrimination

Federal law prohibits airlines from discriminating against airline passengers based on race, color, national origin, religion, sex or ancestry.  To learn more about your right to fly free from discrimination, including how to appropriately respond to...