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consumer complaints

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Airline Consumer Complaints Up From Previous Year, March 2017

WASHINGTON – The U.S. Department of Transportation (DOT) today released its June 2017 Air Travel Consumer Report, compiling air carrier data for the month of April 2017.  In April, DOT received 1,909 complaints about airline service from consumers, up 70.0 percent from the total of 1,123...

Airline Consumer Complaints Down From Previous Year

WASHINGTON – Airline consumer complaints filed with DOT’s Aviation Consumer Protection Division during the first six months of this year were down 12.2 percent from the first six months of 2015, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today.


News Digest DOT 52-16


FHWA Publishes Policy Revision to Allow More Flexibility in Project Design.  The U.S. Department of Transportation’s Federal Highway Administration (FHWA) published revisions to current federal policy that will help reduce cost and speed up the design of roads...