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air travel consumer report

Air Travel Consumer Report: February 2019 Numbers

WASHINGTON – The U.S. Department of Transportation (DOT) today released its April 2019 Air Travel Consumer Report (ATCR) on reporting marketing and operating air carrier data compiled for the month of February 2019.  The full consumer report and other aviation consumer matters of interest to the public can be found at http://www.transportation.gov/airconsumer.

February On-Time Performance

Updated: Thursday, April 18, 2019

Air Travel Consumer Report: November 2018 Numbers

WASHINGTON – The U.S. Department of Transportation (DOT) today released its January 2019 Air Travel Consumer Report (ATCR) on marketing and reporting air carrier data compiled for the month of November 2018.  The full consumer report and other aviation consumer matters of interest to the public can be found at http://www.transportation.gov/airconsumer. The January report was delayed due to the lapse in appropriations.

November On-Time Performance

Updated: Tuesday, February 12, 2019

USDOT Air Travel Consumer Report Now Includes More Complete Airline Data

WASHINGTON – The U.S. Department of Transportation (USDOT) today issued its monthly Air Travel Consumer Report (ATCR), which, for the first time since its inception more than 30 years ago,  contains data on domestic flights that are marketed by the mainline carriers, but operated by the mainline carriers’ regional codeshare affiliates.

Updated: Tuesday, September 25, 2018

Air Travel Consumer Report: March 2018 and 1st Quarter 2018 Numbers

Air Travel Consumer Report: March 2018 and 1st Quarter 2018 Numbers

WASHINGTON – The U.S. Department of Transportation (DOT) today released its May 2018 Air Travel Consumer Report (ATCR) on air carrier data compiled for the month of March 2018 and the first quarter of 2018.  The full consumer report and other aviation consumer matters of interest to the public can be found at http://www.transportation.gov/airconsumer.

On-Time Performance

Updated: Wednesday, May 23, 2018

Air Travel Consumer Report: February 2018 Numbers

WASHINGTON – The U.S. Department of Transportation (DOT) today released its April 2018 Air Travel Consumer Report (ATCR) on air carrier data compiled for the month of February 2018.  The full consumer report and other aviation consumer matters of interest to the public can be found at http://www.transportation.gov/airconsumer.

On-Time Performance

Updated: Thursday, April 26, 2018

Airline Bumping Continues to Decline and Mishandled Baggage Rate Lowest in Decades

WASHINGTON – The U.S. Department of Transportation (DOT) today released its November 2017 Air Travel Consumer Report on air carrier data compiled for the month of September 2017, third quarter of 2017, and first nine months of 2017.  For the third quarter of 2017, the 12 U.S.

Updated: Thursday, November 16, 2017

Airline Consumer Complaints Up From Previous Year, March 2017

WASHINGTON – The U.S. Department of Transportation (DOT) today released its June 2017 Air Travel Consumer Report, compiling air carrier data for the month of April 2017.  In April, DOT received 1,909 complaints about airline service from consumers, up 70.0 percent from the total of 1,123 filed in April 2016 and up 68.6 percent from the 1,132 received in March 2017.

The reporting carriers canceled 1.6 percent of their scheduled domestic flights in April 2017, up from the 0.9 percent cancellation rate posted in April 2016, but down from the 1.8 percent rate in March 2017.

Updated: Thursday, June 15, 2017
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