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News Archive

Consumer Report

November 2022 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Consumer Protection. The report is designed to assist consumers...

General Content

Civil Aviation Registration Electronic Services (CARES)

The Federal Aviation Administration is developing the Civil Aviation Registry Electronic Services (CARES) system, which is  a web-based system that gives the aviation community the ability to...

Enforcement Order

Air Canada rouge Order 2022-11-28

This consent order concerns violations by Air Canada rouge (Rouge) of 14 CFR Part 259 and 49 U.S.C. § 41712. Specifically, Rouge failed to adhere to the assurance in its contingency plan for...