Fern F. Kaufman
Director, Center for Alternative Dispute Resolution
Fern F. Kaufman is the Director of the DOT Center for Alternative Dispute Resolution, where she is responsible for training and...
Fern F. Kaufman is the Director of the DOT Center for Alternative Dispute Resolution, where she is responsible for training and...
The Department issued a notice on August 8, 2002, providing guidance for airlines and the traveling public regarding the obligation of airlines under section 145 of the Aviation and Transportation...
The purpose of this notice is to clarify the obligation of airlines under section 145 of the Aviation and Transportation Security Act (“Act”) to provide transportation to passengers of airlines...
The Department of Transportation is issuing a final rule to enhance airline passenger protections in the following ways: by requiring air carriers to adopt contingency plans for...
No carrier may impose any contract of carriage provision containing a choice-of-forum clause that attempts to preclude a passenger or a purchaser from bringing a claim against a carrier in any...
By this order, we are denying the petition of the Air Transport Association (now Airlines for America), the International Air Transport Association, the Regional Airline Association, the Air...
Simplification Analysis and Review of Regulations
This consent order concerns violations of certain consumer protection provisions of the Department of Transportation’s Public Charter regulations by Vision Airlines, Inc., a direct air carrier for...
Table 7 provides fare premiums for airports in the top 1,000 city pairs, and demonstrates the
impact of low-fare service and hub domination on fare levels.
Table 7 provides fare premiums for airports in the top 1,000 city pairs, and demonstrates the
impact of low-fare service and hub domination on fare levels.