Mail Management (DOT 1330.2)
Effective Date: 07-11-2017
In 2007, DOT relocated approximately 5,600 employees to its new headquarters building at Southeast Federal Center. The new headquarters (HQ) mail center and the Federal Aviation Administration (FAA) HQ mail center provide mail services for both the DOT HQ facilities and metropolitan area satellite offices. The Departmental Mail Manager worked with Mail Managers in each Operating Administration (OA) to assess and analyze the current mailing processes to identify and pursue opportunities to reduce costs and automate services, while continuing to meet mission requirements. Overstuffed envelopes, returned mail, over posting, lack of automation, mail metering, and their associated services were identified as areas where costs could be significantly reduced through strategic sourcing and improved management.