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Procurement Office
Procurement Category
Computer Related Services
Estimated Value
$2 million to $5 million
Competition Type
8(a) non-competitive
RFP Quarter
3rd QTR
RFP Fiscal Year
541 512
Sequence Number

Contractor performs telephone and web-based services of the National Consumer Complaint Database (NCCDB)which is the repository for all complaints against  entities that fall under the regulatory authority of the Federal Motor Carrier Safety Administration(FMCSA)jurisdiction and/or impact the entities they regulate.  Contractor reviews each complaint within 48 hours and determines whether it is a duplicate, invalid (missing information) or valid (involves interstate

Contact Name
Monique Riddick
(202) 366-8045
Is this a follow-on to a current 8(a) contract?
Is this funded through the American Recovery and Reinvestment Act?
Title V, of Public Law 100-656 requires that Federal agencies make available its Procurement Forecast to the Small Business Administration (SBA) and to interested business owners. The forecast listing is not intended to be all-inclusive. The Forecast is one of many tools available to small businesses. All projected procurements are subject to revision or cancellation. Final decisions on the extent of competition, small business participation, estimated value, or any aspect of the procurement action will not be made until each procurement is initiated. The forecast data is for planning purposes, does not represent a pre-solicitation synopsis, does not constitute an invitation for bid or request for proposal, and is not a commitment by the government to purchase the desired products and services. Actual solicitation notices will be posted on as prescribed by the Federal Acquisition Regulation (FAR).
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