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Shelby Scales


Office of Small and Disadvantaged Business Utilization (OSDBU)

Shelby M. ScalesShelby M. Scales serves as the Director of the Office of Small and Disadvantaged Business Utilization (OSDBU). Ms. Scales has 21 years of experience in small business development and capacity building encouraging equity and diversity inclusion. Scales, an entrepreneurial advocate, is the former Director of the Office of Civil Rights with the North Carolina Department of Transportation where she administered civil rights programming for all modes of transportation. She also served as President & CEO of the Airport Minority Advisory Council, an organization established nearly 30 years ago to promote the full participation of minorities and women in the aviation and airport contracting environment. She leveraged her leadership skills among board of directors, transportation experts, and corporate executives, affiliated organizations, and legislative leaders. Scales worked to improve small business program policy, legislation and business practices to increase the participation of women and minorities seeking employment and contractual opportunities throughout all modes of transportation.

Scales career in transportation started as a business consultant building capacity of Disadvantaged Business Enterprises (DBE) before serving as the Small Business Program Officer for Raleigh Durham International Airport, the nation’s 38th largest airport. She began the airport’s Historically Underutilized Business Program serving minority- and women-owned businesses, and the Small Emerging Business Assistant Loan Program for airport concessionaires. She is the recipient of numerous honors, including recognition from the Federal Aviation Administration for her leadership in promoting improvements for the DBE Programs. She cherishes being honored by the Conference of Minority Transportation Officials  for “Women Who Move the Nation”. 

Scales is part of a diverse family of business professionals, she engages with industry stakeholders such as the Airport Minority Advisory Council, Conference of Minority Transportation Officials, American Contract Compliance Association, National Minority Supplier Development Council, North Carolina Minority and Women Business Coordinators’ Network.  Scales daily goal is to assist diverse businesses in wealth creation benefitting underserved and underrepresented communities. 

Scales earned a BA in Communications at the University of North Carolina- Chapel Hill. She has completed the Women’s Executive Education Leadership Program sponsored by the National Institute of Minority Economic Development and the Tuck School of Business - Minority Executive Business program along with many other continuing educational industry courses. Scales community activities include Girls Scouts Troop Leader of Troop 13012 of Peaks to Piedmont and an active member of Be the Bridge. 

Last updated: Monday, May 23, 2022