Consumer Report

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March 2019 Air Travel Consumer Report

About this Document

The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines.

Data Included in this Report

Flight Delays: January 2019
Mishandled Wheelchairs and Scooters: January 2019
Oversales: 4th. Quarter 2018 / January - December 2018
Consumer Complaints: January 2019
Customer Service Reports to the Dept. of Homeland Security: January 2019
Airline Animal Incident Reports: January 2019

Individual redacted animal incident reports may be seen by clicking the airline’s name in the report.

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