Traveling by bus this summer? Look Before You Book!
With Memorial Day weekend behind us and commencement season in full swing across the country, many Americans are thinking about summer travel. And for some of us, that means booking a bus ticket or chartering a trip with one of our nation's 4,000 motorcoach carriers. If you do choose to take a bus or go on a chartered tour, yours will be one of about 700 million passenger trips taken this year in the United States and Canada.
Riding one of the nearly 40,000 motorcoaches in our country is one of the safest ways to travel, and our Federal Motor Carrier Safety Administration is working hard to make it even safer through effective regulations, increased inspections, more thorough investigations, and by putting a powerful safety tool in your hands, the SaferBus app.
Whether you're booking travel for a group or purchasing an individual ticket, with SaferBus on your smartphone or tablet, you can be a more educated consumer and make your travel choices based on easy access to important information. SaferBus and the Look Before You Book website offer 24/7 access to check whether a bus company is allowed to operate or is out-of-service and to review a bus company's safety performance like hours-of-service compliance, unsafe driving, driver fitness, and vehicle maintenance.
If necessary, SaferBus allows you to file a complaint right from your mobile device. Consumers can also file a complaint by calling FMCSA's toll free hotline, 1-888-DOT-SAFT (1-888-368-7238), or through the online National Consumer Complaint Database.
Many travelers choose to go by bus because it's a convenient, economical option. But we want you to know that, when it comes to planning your bus travel, there is more to consider than just price and convenience. Make safety a top priority by making an informed decision. Download the free, easy-to-use SaferBus app and Look Before You Book.