Official US Government Icon

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure Site Icon

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

The latest general information on the Coronavirus Disease 2019 (COVID-19) is available on For USDOT specific COVID-19 resources, please visit our page.

Will the replacement card have a new card number?

If from a Lost/Stolen or Fraud, then yes, the replacement card will be issued with a new card number.  Participants who use online payments with a transit provider will need to update payment information with the new card number and expiration date. Each participant that receives a NEW card number must update their Van Pool operators and Transit providers that store this information as soon as the card is received to ensure successful transaction processing.

Last updated: Wednesday, June 26, 2019