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Will the replacement card have a new card number?

If from a Lost/Stolen or Fraud, then yes, the replacement card will be issued with a new card number.  Participants who use online payments with a transit provider will need to update payment information with the new card number and expiration date. Each participant that receives a NEW card number must update their Van Pool operators and Transit providers that store this information as soon as the card is received to ensure successful transaction processing.

Updated: Wednesday, June 26, 2019
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