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How can participants check their TRANServe Credit Card balance?

Answer: Here are four ways to keep track of your account balance

1. Mobile app1: download the U.S. Bank Access® Online Mobile app from the Apple App® or Google Play™ stores.

2. Alerts: Log into Access Online at, then go to My Personal Information

3. Online: Visit  (Only for Agencies who use TRANServe’s Electronic Application System.)

4. Phone: To hear your balance call 1-888-994-6722 or 711 for the hearing impaired.  You must have your TRANServe Credit Card number available prior to calling. If you do not have your card number please contact your agency assigned Point of Contact.

NOTE: Participants whose agency does not use TRANServe’s Electronic Application System can check their credit card balances by using option 4 only.

Updated: Monday, September 16, 2019
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