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Memorandum for Mediation Action

In an effort to resolve Equal Employment Opportunity/Equal Opportunity (EEO/EO) complaints in an informal, less adversarial, and more expeditious manner, the Equal Employment Opportunity Commission (EEOC) requires agencies to make Alternative Dispute Resolution available to employees. The Department has established a Mediation Program to encourage parties who have a dispute to try to resolve it through mediation. Mediation provides an opportunity for the individuals to discuss their issues directly with each other and explore whether their issues can be resolved in a way that is mutually satisfactory. 

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